A:Is there a quality manunal that strates the company'S quality philisophy and goals?
a:Yes,we have quality manual to state the quality philosophy and goals
A:what problems solving process does the supplier follow when performing corrective action?
a:Yes we have, the correcitve action systems include：Customer complaints/returns, investigation of cause, determinaton of needed action, and application controls to ensure effctiveness of corrective action
A:Does a supplier have a formal procedure for analyzing customer returned product?
a:Yes
A:Can I transfer the money to you then you pay to other supplier?
a:Yes，it is ok
A:Can I delivery the goods from other supplier to your factory? Then load together?
a:Yes，it is ok
A:When will you leave your factory and to have your spring festival holidays?
a:We follow national holiday regulation, usually 10 days around.
A:Does supplier have a process to notify the customer when suspect material has been shipped?
a:Yes we have Nonconforming product control procedures
A:Does upper management regularly review the quality system to determine its effectiveness ?
a:Yes，we have asystem of layered audit and Internal audit control procedures
A:Is there a documented system for contract(PO) review prior to acceptance of an order?
a:yes，we have PO review system
A:Is there a closed loop system to ensure that current revisions of all document are in use(prints, procedures,working instructions, and etc?
a:yes
A:Can I only buy some spare parts from you?
a:Yes
A:Will you will attend the fair to show your products?
a:Yes
A:Are training resources available for all employees？
a:Internal and external training for all employees
A:Is Employee Involvement / team / continuous improvement training available for all employees ?
a:Yes，Annual training for for technicians，pre-job trainning
A:Are processes performed by qualified personnel?
a:YES
A:Is there a supplier quality assurance function?
a:Yes， IQC
A:Do you track supplier on time deliveries and/or premium freight cost?
a:yes
A:How many years have your company made this kind of product?
a:18years
A:Are there documented procedures for handling, storage, packaging, preservation, delivers?
a:Yes
A:How many staffs do you have in your factory?
a:120 staff
A:Is there a system to ensure "First In First Out"?
a:yes
A:Is nonconforming material identified,segregated, formally dispositioned, and appropriate action taken to prevent recurrence?
a:yes
A:Do you export or just manufacture for local companies?
a:90% export
A:How far is your factory from the city hotel?
a:20 minutes driving
A:How far is your factory from the airport?
a:1.5 hours driving
A:How long it will take from Shanghai to your factory?
a:1.5 hours driving
A:Where is your factory located?
a:Suzhou，Jiangsu
A:Do you provide free spare parts ?
a:yes
A:Are in-process inspection instructions available?
a:Yes
A:What problem solving process does the supplier follow when performing corrective actions?
a:PDCA managing idea and 8D report
A:If OEM is acceptable?
a:YES
A:Do you provide sample? Free or charge?
a:Charges
A:What is your term of payment?
a:30days from the invoice date
A:What is your MOQ?
a:Depends
A:Are you a trading company or a manufacturer?
a:Manufacturer
A:How long is your delivery time?
a:Depends on quantity
A:How many production lines in your factory?
a:4
